DrFirst

Returning Candidate?

Senior Digital Analyst

Senior Digital Analyst

Job ID 
2017-1428
# of Openings 
1
Job Locations 
US-MD-Rockville
Posted Date 
10/17/2017
Category 
Product Management

More information about this job

Overview

Life is short...work somewhere awesome.

The digital analyst will take a close look into customer behavior and usage patterns to identify actionable opportunities for product enhancements, workflow improvements and better overall utilization.  This individual will work with stakeholders to address business challenges to enhance and drive company digital products and solutions. 

Responsibilities

  • Work with stakeholders and IT to identify data elements needed for user experience analytics
  • Retrieve, prepare, and process digital user experience data
  • Translate business problems into technical approaches that yield actionable recommendations to enhance user experience
  • Perform exploratory data analysis, generate and test working hypotheses, and uncover data issues, interesting trends and relationships
  • Analyze and model digital user experience to identify actionable opportunities
  • Work with IT for the implementation of data-driven enhancements and solutions

Qualifications

  • Passionate about data and analytics
  • Bachelor’s degree from an accredited college/university in Computer Science, Statistics, Mathematics, Engineering, or related fields
  • Minimum three-year hands-on experience in digital analytics (and five-year experience is required for senior position)
  • Experience with healthcare IT business preferred
  • Proficiency in analysis packages and programming languages (e.g. R, Python)
  • Ability to work across multiple engagements with stakeholders to assess needs, provide assistance, and resolve problems, using creative problem-solving skills and verbal/written communication to non-technical audiences