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Business Operations Data Analyst

Business Operations Data Analyst

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Data Analytics

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This position assists with the mission to vet, update and improve the organization’s performance and transactional data.

The Business Operations Data Analyst builds transactional data models, predictive analysis models and reporting that facilitates the identification of deficiencies in business processes and operations.  The Analyst conducts research, investigates workflows, business procedures, and recommends changes to improve the company’s productivity and revenue-making procedures.

The position coordinates with various departments, meets with managers, and creates analyses to capture their work processes. Where there are deficiencies, they suggest changes and prepare reports.  Analysts are mathematically inclined, as they have to develop, generate, and review statistics, graphs, and numeric data.


  • Consolidates operational data into comprehensive data models and builds reports and analyses of Key Performance indicators and other operational metrics
  • Collect data and metrics to identify root cause of problems and measure performance against process requirements
  • Meets with key personnel across the organization to identify and derive appropriate data to feed the performance and transactional dataset.
  • Ensure the data quality meets operational requirements.
  • Design and Build views facilitating the methodical analysis and measurement of Key Performance Indicators (KPIs).
  • Build conditional models and proactively suggest analyses and quantitative measures to maximize resources and improve operational efficiencies.
  • Develops project estimates by identifying phases and elements, personnel requirements, and costs.


  • Bachelor or Master degree in Science, Mathematics- strongly prefer advanced degree in Operations Research
  • Demonstrated Aptitude for math and statistics
  • 2+ years of Tableau Desktop experience
  • Previous experience using Analysis & Data Modeling applications i.e. Quantrix
  • Expertise utilizing SQL as a querying and data extraction tools.
  • Previous experience using and extracting data from JIRA, JIRA Service Desk (JQL)
  • Proven business analysis experience
  • Skills analyzing operational problems and identifying business process improvements.
  • Ability to proactively collect and distill operational data from multiple sources
  • Possess the business acumen to decipher and derive requirements from internal customers

This position is not eligible for visa sponsorship.


We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and your merit-based compensation will reflect the impact your work has on the company and our customers.