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The Communications team is looking for an intern to explore the capabilities of AI algorithms to develop a strategic plan and develop a year's worth of engaging social media content for iPrescribe, create a database of competitive intelligence for landscape analysis, and draft a crisis communication plan in collaboration with the communications team.   This is a full-time position that will span over the course of 10 weeks. The program will start Monday, June 3rd, 2024 and end Friday, August 9th.   Who will love this job?  - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment 

The Customer Success Manager (CSM), is responsible for cultivating and maintaining strong relationships within the Partner Solutions accounts, ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. The CSM works closely with our customers alongside Channel Management, Customer Support, Product Management, and accounting teams to ensure our services are delivered successfully. The ideal candidate should have some experience in Customer Success Management, supporting high customer renewal rates because of ongoing customer engagement, product expertise, and strong communication skills.

Reporting to the Corporate Controller, the Director of Revenue Operations will be responsible for all aspects of revenue recognition, audit and review of contract compliance, and managing and mentoring the revenue accounting department the Director of Revenue Operations will help to create and implement improvements accounting processes for sales from the proposal stage through invoicing and revenue recognition. This individual will stay abreast of industry regulations and changes in technical accounting matters and ensure compliance with respect to revenue and reporting.

The Operations team seeks an intern to fulfill project requirements related to migrating and enhancing internal training content, transitioning customer-facing documentation to a new marketing-designed template, and organizing all internal support-related SOPs for leadership review.   This is a full-time position that will span over the course of 10 weeks. The program will start Monday, June 3rd, 2024 and end Friday, August 9th.   Who will love this job?  - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment 

The Patient Solutions team is looking for an intern to address specific project requirements, focusing on code cleanup and upgrading additional projects from older java.util.Date/Calendar timekeeping classes to the new java.time.Instant time classes.   This is a full-time position that will span over the course of 10 weeks. The program will start Monday, June 3rd, 2024 and end Friday, August 9th.   Who will love this job   - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment 

The Legal team seeks an intern to aid in tagging contract fields, research new laws and regulations affecting DrFirst, and collaborate with attorneys to update templates with consistent provisions in key areas such as billing, taxes, data usage, and privacy.   This is a full-time position that will span over the course of 10 weeks. The program will start Monday, June 3rd and end Friday, August 9th.   Who will love this job?  - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment 

The Manager, Marketing Campaignsprimary duty is to ensure marketing campaigns achieve their lead generation and conversion objectives.    In this role, you will be part of the Commercial Performance Team and be responsible for the entire lifecycle of marketing campaigns. This includes planning, executing, and reporting on campaigns to ensure they meet their goals. You will work cross-functionally with marketing team members, business units, and external partner agencies to create, execute, and monitor the performance of integrated marketing campaigns, while continuously optimizing our performance and spends.      The ideal candidate will be positive and enthusiastic, comfortable working independently, and have an inquisitive attitude and hands-on experience in launching, maintaining, and measuring campaigns, along with a desire to directly impact healthcare.   The goal is to: - Ideate and plan integrated marketing campaigns based on market segments to gain new customers and upsell and retain current customers. - Coordinate and manage the efforts of various creative and marketing roles so campaigns launch on time, within budget, and team has a positive work experience. - Work closely with digital team to provide ongoing reporting, campaign insight, and pacing towards goals to stakeholders.  If you are someone who is always prepared and doesn’t leave anything to chance, we have the perfect opportunity for you! 

The Marketing team is seeking an intern to provide support for marketing campaigns and data management, facilitating the organization's transition towards data-driven decision-making.   This is a full-time position that will span over the course of 10 weeks. The program will start Monday, June 3rd and end Friday, August 9th.   Who will love this job?  - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment

About You: - You quote Martin Fowler and still get excited by event driven architecture - Business leaders complement you on your ability to translate techno babble and distill complexity with approachable clarity - Believe that form must follow function - Champion DevOps methodology - Build self-sufficient tribes that deliver solutions that scale and delight - Understand the needs of both B2B and B2C users - Would be excited to build out a platform eco system for both internal and external developers

The Senior Security Engineer will be responsible for supporting DrFirst’s corporate (serving internal users) and production network (supporting customers).  This role places heavy emphasis on thought leadership and execution of security principles to continually ensure DrFirst networks, and the products we license to customers reflect best practices in the prevention of security vulnerabilities and incidents.   Who will love this job   - An Innovator: who thinks outside the box to introduce new methods, ideas, and products - A Problem solver: who is passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder: who enjoys coaching developers, product owners and other security team members in understanding security principles; attracting and retaining A-players - A Trusted advisor: someone with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve DrFirst security program - A Driver: who works with purpose and passion; someone who will elevate our technical teams through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal teams together to deliver best in class products contributing to DrFirst’s market share and profitability targets.

This position is full-time and offers remote work flexibility. Please note that all candidates must confirm they have high-speed internet and a secure location, as you will be discussing Personal Health Information (PHI) and cannot be in a public space. We will provide you with the equipment needed to successfully perform your job, including a laptop, monitor, and docking station.   Our support team operates 100% within the continental United States and provides support 24 hours a day, 7 days a week, 365 days a year, including holidays. We are looking for someone who is available in the Central or Pacific time zone to cover later hours and overnight shifts. The schedule is rotational, and we offer options such as 4x10 shifts and overtime upon request. This position requires talking on the phone, providing written live chat responses with customers and managing tickets through a web platform.   Who will love this job? - A self-starter who thrives in a collaborative, fast-paced environment - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment