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The Customer Success Manager (CSM), is responsible for cultivating and maintaining strong relationships within the Partner Solutions accounts, ensuring high levels of customer satisfaction and recognition of ROI, leading to strong renewals and growth opportunities. The CSM works closely with our customers alongside Channel Management, Customer Support, Product Management, and accounting teams to ensure our services are delivered successfully. The ideal candidate should have some experience in Customer Success Management, supporting high customer renewal rates because of ongoing customer engagement, product expertise, and strong communication skills.
Reporting to the Corporate Controller, the Director of Revenue Operations will be responsible for all aspects of revenue recognition, audit and review of contract compliance, and managing and mentoring the revenue accounting department the Director of Revenue Operations will help to create and implement improvements accounting processes for sales from the proposal stage through invoicing and revenue recognition. This individual will stay abreast of industry regulations and changes in technical accounting matters and ensure compliance with respect to revenue and reporting.
DrFirst is seeking a dynamic and experienced Marketing Manager to help drive growth and demand generation within the pharmaceutical space. As a Marketing Manager, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, generate leads, and support the overall growth of the Timely by DrFirst business. The ideal candidate will have a strong background in pharmaceutical marketing, with experience in digital marketing, content creation, and event and campaign management.