Sales Engineer

Here is a remarkable chance for you to join a thriving Healthcare IT company with established products, prestigious clients, substantial revenue, blue chip institutional investors, and continuous growth.  At DrFirst, you will collaborate with brilliant minds, tackling unique healthcare challenges on an unprecedented scale.  Our culture is entrepreneurial, collaborative, and fast-paced—ideal for those who seek personal and professional growth while working alongside intelligent colleagues. If you're enthusiastic about pushing your limits, unlocking your potential, and thriving in a dynamic team, we're eager to connect with you!

As a Sales Engineer, you will play a critical role in demonstrating the value of our AI-enabled, automated electronic Prior Auth platform. You will engage with customers strategically to drive adoption, satisfaction, and technical success. Working closely with sales, product, and development teams, you will ensure seamless integration and support for our customers, helping them realize the full benefits of our solutions.

This role requires a deep technical understanding of our product, the ability to communicate effectively with both technical and non-technical stakeholders, and a customer-centric approach to problem-solving. Your contributions will directly impact customer success, platform adoption, and overall business growth.

• Develop and maintain a strong understanding of the product’s technical capabilities and its value proposition in the market.
• Conduct discovery calls with sales representatives to assess customer needs and technical requirements.
• Scope and propose detailed integration solutions, considering customers’ hardware, software, and operational processes.
• Lead technical demonstrations and presentations to customers, investors, and key stakeholders.
• Provide technical support to the sales team, addressing product-related inquiries throughout the sales cycle.
• Collaborate with sales to develop customized solutions tailored to client needs.
• Develop and nurture customer relationships, ensuring long-term success and satisfaction.
• Assist the development team with product testing, post-installation follow-ups, and issue resolution.
• Respond to technical questions from customers regarding product functionality and integration.

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Previous experience in a Solutions Engineer, Sales Engineer, or similar technical role.
• Familiarity with business hardware and software systems, APIs, and integrations.
• Strong communication and presentation skills, with the ability to explain complex concepts to both technical and non-technical audiences.
• Excellent problem-solving abilities and customer-centric mindset.
• Ability to develop high-level software solutions and influence key stakeholders.
• Strong interpersonal skills with the ability to build trust and credibility with customers.
• Experience in healthcare technology is highly valued but not required.

• 90% remote office
• 10% travel per business requirement

#LI-GF1 #LI-Remote

• Competitive compensation, with a base salary of $120,000 - $130,000 (Exact compensation may vary based on skills and experience)
• Eligible for Company Performance-based Bonus Program, based on individual and company performance
• Medical, dental, and vision insurance
• 401K eligible after 3 months of employment, with 50% company match up to first 5% of salary contributed to the plan with a 3-year vesting schedule
• HSA for eligible employees enrolled in the HDHP, with a generous company contribution up to $500 for individual coverage and $1000 for family coverage per year
• 100% company paid short and long-term disability, AD&D, and group life insurance
• Accrued annual paid time off (PTO) of 18 days for the first 3 years of service, increasing thereafter and 7 paid holiday days
• Employee Assistance Program
• Continuing Education funds up to $1500 annually for eligible programs after 1 year of service
• Voluntary benefits including FSA, Hospital indemnity, Accident and Critical Illness insurances

DrFirst is committed to being a Remote-First company, creating a dynamic and flexible workplace where everyone can thrive, no matter where they log in from. Check out our approach to remote work https://drfirst.com/company/about-us/careers/.

Learn more about our benefits and professional development opportunities https://drfirst.com/company/about-us/careers/the-perks/.