DrFirst is seeking an Ambient Listening Engineer to join our Provider Solutions, eRx Retail team. You will build the technology that lets ambient AI quietly and reliably capture, transcribe, and structure spoken conversations, whether a provider-patient encounter or another clinical interaction, so information moves seamlessly to where it is needed. You will work at the intersection of real-time audio pipelines, speech and language models, and clinical workflow, with a bias toward shipping working software and iterating quickly alongside a small, tight-knit team. This role suits a developer who excels at hands-on implementation and thrives in a close-knit, collaborative...
The Application Engineer - Database provides advanced technical support for DrFirst applications by diagnosing, reproducing, and resolving complex issues escalated by internal teams. Using deep technical expertise, sound judgment, and established procedures, this role researches and validates technical problems, identifies recurring incidents, and partners with Development and Product teams to address root causes. As the primary escalation point for Tier 2, the Tier 3 Technical Lead protects production data integrity and drives automation and process improvements using Python and other scripting tools.
We are looking for a detail-oriented Product Analyst to support our ePrescribing team. This is a hands-on execution role that will handle the day-to-day operational aspects of product development. The ideal candidate thrives in a fast-paced environment, excels at process management, and has a passion for healthcare technology. This role is critical to ensuring smooth product delivery and maintaining high-quality standards throughout the development lifecycle.
The Customer Success Manager II serves as a trusted advisor to customers, providing strategic guidance, product expertise, and ongoing support to help customers achieve their business objectives. This role drives successful onboarding, adoption, engagement, and retention by understanding customer needs, proactively addressing challenges, and connecting customers with the right solutions and resources.
The CSM II works independently while collaborating closely with cross-functional teams to improve the customer experience, influence product enhancements, and deliver...
Backline is DrFirst’s clinical communication, collaboration, and workflow orchestration platform. We are transforming how healthcare teams coordinate care, moving beyond basic clinical communication into intelligent workflow execution and AI-powered clinical assistance. Our mission is to make communication errors, documentation burden, and workflow friction relics of the past. We operate as a small, entrepreneurial business unit within DrFirst, which means you will not be a cog in a machine. You will have a seat at the table, direct impact on what we build and sell, and the opportunity to grow as we grow.
At DrFirst, we play in the major leagues. Our 5-person security team covers what most organizations staff with ten or more — not by working longer, but by working smarter. We are adding a Cybersecurity Engineer to grow that team, and we are looking for someone who earns their place as an engineer — not an analyst.
The difference matters. Analysts follow playbooks. Engineers understand the systems well enough to know when something is wrong — and to build the automation that catches it faster next time. You...
The Digital Marketing Campaign Specialist owns the planning, project management, and execution of digital first marketing campaigns across ABM, email, paid digital advertising, third party media, direct mail, and events. You drive lead generation and conversion, and you apply AI and marketing automation to move faster across planning, content development, and reporting.
As part of the Commercial Performance Team, you work cross functionally with marketing, product, sales, and external partner agencies to create, execute, and monitor integrated marketing...
We are seeking a Director/Vice President of Business Development to prospect, negotiate, and close new business with pharmaceutical manufacturers and occasionally media agencies. This quota-carrying executive individual contributor role requires you to own relationships with our most strategic targets and personally drive complex deals to close.
Who Will Love This Role
- A relentless hunter who is...
The Director, Support Delivery is a senior technical leader responsible for escalation and triage excellence, and for building the next generation of expert technical support specialists at DrFirst. This is not a role about running day-to-day support operations — it is a role about
The EHR Channel Development Executive is a new, outbound-focused business development role created to aggressively expand DrFirst's footprint within the Electronic Health Record (EHR) ecosystem. This is a pure new-business acquisition role. The EHR Channel Development Executive is responsible for identifying, engaging, and closing net-new EHR integration and distribution partnerships — converting prospects into signed agreements that drive new revenue for DrFirst.
This role carries...
DrFirst is building an agentic ecosystem at scale. In the last 90 days we have shipped production AI systems across HR, Finance, Legal, and Marketing, automating hundreds of hours of manual work monthly and delivering measurable business impact.
This is a hands-on technical leadership role. You architect and build production AI automation systems from discovery to deployment. You work directly with department leaders to map workflows and ship tools that augment their work.
The...
The Senior Data Analyst will be a key member of the Patient Solutions Data Science team, which finds ways to digest, understand, and analyze the complex data derived from our medication management and secure communications platforms. This data combines provider and patient information, allowing our team to understand both the doctor's intentions and the patient's actions. Since our products intervene at the critical time between when a doctor writes a prescription and when the patient picks it up at the pharmacy, we can uniquely identify and influence patient behavior.
This role will...
We are seeking a highly creative problem solver who tackles puzzles for breakfast and scales the solution by dinner. As a Senior Data Scientist you will join a group of data scientists and data analysts to lead and contribute to AI and ML initiatives that push the boundaries of what is possible in healthcare. The team reports directly to the President of the Provider Solutions division, and you should expect to work with and present to executive management often.
This is a senior individual contributor role, not a people management position. The other data scientists do not report to...
Every day, tens of thousands of clinicians launch into DrFirst applications to prescribe medications and manage patient care, and every launch flows through the identity platform. This role is the technical anchor for a production IAM platform built on Keycloak. It spans custom SPI development in Java, a major-version migration, standards-based modernization of partner SSO, and the session architecture behind a national e-prescribing network.
This is platform ownership, not an integration seat. You will operate a living system with real scale, real incidents, and real migration...
The Senior Integration Engineer will lead the integration of medication data feeds from payer partners into DrFirst solutions. This role requires both technical excellence and strong relationship management skills, as you will own the ongoing business relationships with payer organizations while managing the continuous integration of their medication data.
You will play a critical role in scaling direct payer integrations and prior authorization workflows while owning both the technical execution and business relationships with payer partners. This role blends hands-on...
We are seeking a cloud native Senior PostgreSQL Database Administrator for our System Operations team. This role sits at the center of how data moves through DrFirst. PostgreSQL on AWS Aurora serves as one critical layer inside a broader, event driven persistence architecture. You will think beyond a single database. You will think about how data enters our platform from prescribers, pharmacies, EHRs, and patient channels, how it moves through message and event brokers, how it lands in PostgreSQL and complementary stores, and how applications read it back reliably at scale.
DrFirst has a functioning marketing team. Communications, PR, content, and design are in place. What is missing is the strategic center of gravity that makes all of it commercially sharp.
The Product Marketing Manager owns the story. You sit at the intersection of Product, Analytics, and the commercial organization, translating what DrFirst builds into precise messaging that Sales uses to win, Client Success uses to retain, and the marketing team executes against. You are embedded in the product development cycle, not downstream of it.