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Job Locations US | US-MD-Rockville
Posted Date 1 month ago(6/21/2021 11:18 AM)
The DrFirst Inside Sales Team is the primary point of contact for small to midsized physician groups, small Hospitals, and ambulatory Medical Clinics. This highly dynamic and solution-focused group is expected to hit the phones daily, direct call, cold call, respond to inbound leads, demo our solutions, and close the deal to convert new users.   Who will love this job: - A Hunter – who enjoys reaching out to prospects daily and isn’t afraid to put themselves out there to get the deal. Someone who will be hitting the phones making direct calls and cold calls, responding to inbound leads, demoing our solutions, and closing deals to convert new users. - A Go-Getter – who has a passion for success and a drive to always perfect their craft. Dynamic, self-motivated, and solution-focused, someone who is always looking to go a step farther while still having an appreciation for our corporate vision and goals. - A Grower – who will work to generate business and build strong relationships with the help of DrFirst tools.  
Job ID
2020-1766
Job Locations US | US
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
The Huddle Health team at DrFirst is building a mobile app to help patients and caregivers consolidate, organize, and share their medical records. As the Architect for Huddle, you will be the leader of the technical team and the go-to technical person for stakeholders and the product team. You will design solutions that meet consumer needs today, and can be built and improved upon to scale in the future. We are a passionate, entrepreneurial team that is constantly experimenting and learning, and expect you to as well.   Who will love this job - A Driver who works with purpose and passion; someone who will elevate our development team through new perspectives, ideas, and solutions - A Builder who enjoys building teams, new processes, systems, and structures as well as optimizing existing ones - A Trusted advisor and leader who sets a high bar, develops and grows their team to perform today and tomorrow, and liaises effectively with internal and external business partners and customers - A Communicator who can motivate technical team members, communicate business priorities, and explain technical decisions and design to stakeholders and non-technical team members
Job ID
2020-1711
Job Locations US
Posted Date 4 weeks ago(7/7/2021 8:54 AM)
We are looking for a Billing Analyst to assist us with ensuring that our customers receive complete and accurate invoices.  The person in this role will handle a variety of tasks associated with the creation of an invoice to our customers including, but not limited to: review of customer contracts for appropriate billing terms; obtaining source information from our data warehouse; organizing the source information and reconciling to the contractual terms; and, utilizing NetSuite to generate customer orders for processing by the Accounting team. The successful candidate will have strong communication skills, be able to multitask efficiently and be detail oriented with an eye for process improvement.  Experience with NetSuite and Excel are a plus.
Job ID
2021-1853
Job Locations US
Posted Date 3 weeks ago(7/14/2021 9:51 AM)
This Business Development Manager position requires a self-motivated individual who has a passion for bringing solutions to the healthcare market and understands the needs of the market. In this role, you will be responsible for the execution of DrFirst’s Backline product sales strategy. You will work closely with the direct sales teams across healthcare segments as well as participate in marketing initiatives.    **HEALTHCARE SaaS sales/busienss development required** please only apply if you possess this experience, no exceptions   Working closely with the Director of Operations, the Business Development Manager will create strong relationships within and outside the organization to drive expansion efforts for DrFirst Solutions. In addition to sales, you will also collaborate with the partners team, and other internal staff to ensure prioritization of product and sales initiatives that align with company-wide goals while strengthening the DrFirst culture. Administrative tasks will be a part of the role too.   Who will love this job:   - An Empathetic Individual who can image themselves in the customer’s position and make suggestions directly related to their needs. - A Collaborator who can collaborate across the organization to achieve desired outcomes - Creative Thinker who is familiar with the latest trends and has a proven ability to leverage them to solve problems - Self-Starter who is well organized and able to work effectively with limited oversight - Confident Sales Professional who knows they can sell to a customer and believes their company’s product or service will solve challenges
Job ID
2021-1833
Job Locations US
Posted Date 2 months ago(5/19/2021 1:47 PM)
  The Digital & Marketing Automation Manager is a critical team member to help drive growth initiatives for DrFirst. This position will drive management, content, and implementation for marketing lead nurturing, lead conversion, outbound email, and other programs across social, webcast, and other channels. If you are someone who has a positive, enthusiastic, and inquisitive attitude; hands-on experience in developing and building successful websites and landing page designs, and wants to make a direct impact on healthcare, we want to speak with you!   Who will love this job: - HubSpot Expert:You’ve had previous, hands-on experience optimizing HubSpot for marketing lead generation. You’ve developed targeted marketing programs with proven results, and optimized funnel metrics.  - Data-Driven:You love data and have strong analytical skills that drive your decision-making. You are well versed in MQL, SQL, pipeline optimization and management, and can forecast and deliver a predictable pipeline. - Curious & Willing:You believe in a learning mindset, and are always looking for new channels to test and experiment with. You don’t mind being wrong if it means you are learning and teaching others. You have a track record of taking initiative to make things happen. - Love for building and scaling processes: You have a knack for creating processes and frameworks from scratch, testing and iterating to develop scalable best practices. 
Job ID
2021-1834
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
We are looking for a Division CTO, Infrastructure to join our IT leadership team to provide sound technical leadership driving DrFirst’s strategic direction and growth. You will demonstrate technical expertise, strategic thinking, and the ability to articulate the company’s business strategy and operations. If you are a highly motivated technology leader with significant management experience, have a successful record of driving transformation, implementing new business applications with complex technology integrations on time, on budget, and with high stakeholder satisfaction, we’d like to meet you! The Division CTO, Infrastructure, in partnership with product owners and our CTO and CEO, will establish DrFirst’s technical vision and roadmap to realize our infrastructure goals. In this role, you will utilize your excellent communication skills and the ability to develop strong working relationships throughout DrFirst. You will manage technical teams and be a hands-on escalation point heavily involved in technical design review, code review, security and system performance, audits, and assist with the build and deployment of DrFirst’s technical and operational infrastructure.
Job ID
2020-1788
Job Locations US | US
Posted Date 2 months ago(6/13/2021 8:46 PM)
As an Enterprise Sales Representative, Emergency Medical Services (EMS) you are responsible for demonstrating and selling our cutting edge, award winning, healthcare software solutions. You are a dynamic, self-motivated, creative thinker, with an appreciation of corporate vision and goals. We provide tools and resources so that you can focus on generating revenue, building strong relationships while enabling our sales organization to do multi-solution selling, launch and support new products, and help and engage our users. The Senior Enterprise Sales Representative is consistently targeting new business opportunities.   Who will love this job:   A Leader - You are a dynamic, self-motivated, creative thinker, with an appreciation of our corporate vision and goals. A Driver - You have a passion for success and are always trying to perfect your craft. You do not stop until you reach or exceed your goals. A Collaborator - You are willing and able to work effectively across teams in a matrix environment where you share your strengths and ideas with others.  A Hunter - We arm you with the tools, support and resources so that you can focus on successfully generating new revenue, building strong relationships and achieving goals. This is a senior sales and true “hunter” role for new business generation opportunity with big rewards and a highly competitive compensation package.  
Job ID
2021-1805
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/7/2021 3:17 PM)
This is an incredible opportunity to kick-start your career in software sales! In this role, you will get an opportunity to understand the sales cycle, contract process, and learn the strategies that yield top-line revenue growth and new customer acquisition.   The Leads Development Rep will be responsible for working closely with one or multiple new business representatives and account managers to identify and pursue sales opportunities, driving new business for DrFirst. Responsibilities may include, but are not limited to: New client research, follow-up on marketing campaigns, sales development calls, new client development, meeting scheduling, and assistance with account planning. This role is integral to the success of every sale and can progress to a sales role with demonstrated performance.   Who will love this job: - A Networker – who enjoys getting past the gatekeeper to generate and cultivate relationships with key decision makers. - A Team Player – who will work strategically with business representatives to become region expert and will use this industry knowledge to qualify leads, identify top opportunities, and cultivate leads by communicating how our products can provide a solution. Someone who is innovative, passionate, and driven with the desire to drive awareness of DrFirst products within a fast-paced entrepreneurial environment. - A Grower – who will work to generate business and build strong relationships with the help of DrFirst tools.
Job ID
2020-1778
Job Locations US
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
Our development team is filled with superstars with a proven passion for solving nearly impossible problems. You will work with and lead a group of engineers with a plethora of experience building innovative software solutions for global organizations and an insatiable thirst for learning new technologies. As forward thinking technologists, we push the envelope and think outside the box in everything we do.   We are looking for a Principal Software Engineer who loves to innovate and solve real world problems.  This individual will be working on end to end software development from design to delivery, and will be in charge of technical oversight including code review and best practice utilization.   Who will love this job   - An Innovator: who thinks outside the box to introduce new methods, ideas and products - A Problem solver: passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder:  who enjoys recruiting and developing teams, attracting A-players from various disciplines - A Trusted advisor: with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills - A Driver:  who works with purpose and passion; someone who will elevate our engineering team through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal departments and teams, brings people together to deliver world class products that accelerate DrFirst’s market share and profitability
Job ID
2020-1760
Job Locations US | US-MD-Germantown
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
The Product Operations Manager will focus on the true voice of the customer. You will break down how our customers work with our operations team when they need assistance with our products. This information is used to improve our products and the systems that our internal teams utilize to perform their daily functions. As a Product Operations Manager, you will be responsible for extracting meaning from our support data and end-user patterns. Embracing all perspectives, you will work to discover the objective “why” behind the reasons our customers contact DrFirst’s various operations teams. As our products continue to scale, so must our teams and processes for the sake of our customers.   Who will love this job   - A driver who works with purpose and passion; someone who will elevate our Operations Team through new perspectives, ideas, and solutions and work to implement necessary changes with purposeful impact. - A collaborator who recognizes the value of working with teams and key stakeholders across the organization and is capable of understanding all perspectives necessary to solving complex problems. - A researcher who enjoys critical thinking and extracting insights from data to create actionable results.
Job ID
2021-1846
Job Locations US | US
Posted Date 1 month ago(6/22/2021 5:49 PM)
As a Regional Vice President of Sales you are responsible for demonstrating and selling our cutting edge, award winning, healthcare software solutions. You are a dynamic, self-motivated, creative thinker, with an appreciation of corporate vision and goals. We provide tools and resources so that you can focus on generating revenue, building strong relationships while enabling our sales organization to do multi-solution selling, launch and support new products, and help and engage our users. The Vice President Sales is consistently targeting new business opportunities.   Who will love this job:   A Leader - You are a dynamic, self-motivated, creative thinker, with an appreciation of our corporate vision and goals. A Driver - You have a passion for success and are always trying to perfect your craft. You do not stop until you reach or exceed your goals. A Collaborator - You are willing and able to work effectively across teams in a matrix environment where you share your strengths and ideas with others.  A Hunter - We arm you with the tools, support and resources so that you can focus on successfully generating new revenue, building strong relationships and achieving goals. This is a senior sales and true “hunter” role for new business generation opportunity with big rewards and a highly competitive compensation package.  
Job ID
2021-1849
Job Locations US | US
Posted Date 2 weeks ago(7/22/2021 6:57 PM)
As a Sales Director, Care Collaboration you are responsible for demonstrating and selling our cutting edge, award-winning, healthcare software solutions. You will sell into the following markets: Behavioral Health, Emergency Medicine Services (EMS), Long Term Post-Acute, and Ambulatory Surgery Centers. You are a dynamic, self-motivated, creative thinker, with an appreciation of corporate vision and goals. We provide tools and resources so that you can focus on generating revenue, building strong relationships while enabling our sales organization to do multi-solution selling, launch and support new products, and help and engage our users. The Sales Director, Care Collaboration is consistently targeting new business opportunities.   Who will love this job: - A Leader - You are a dynamic, self-motivated, creative thinker, with an appreciation of our corporate vision and goals. - A Driver - You have a passion for success and are always trying to perfect your craft. You do not stop until you reach or exceed your goals. - A Collaborator - You are willing and able to work effectively across teams in a matrix environment where you share your strengths and ideas with others.  - A Hunter - We arm you with the tools, support and resources so that you can focus on successfully generating new revenue, building strong relationships and achieving goals. This is a senior sales and true “hunter” role for new business generation opportunity with big rewards and a highly competitive compensation package.
Job ID
2021-1861
Job Locations US
Posted Date 2 weeks ago(7/18/2021 5:36 PM)
DrFirst is seeking an Account Manager/Senior Account Manager who will be responsible for supporting the execution of DrFirst’s real-time prescription benefit check and real-time medical eligibility strategy with our PBM and payer client. Our portfolio of health plan and PBM solutions are designed to deliver actionable information to help provider and health plans improve patient care, promote cost transparency, and streamline authorizations.    In this role, you will be responsible for maintaining a strategic relationship with each of our payer and PBM partners. This includes understanding strategic business goals, designing and articulating future state product enhancements, managing client reporting, addressing and resolving integration issues and transaction errors, and making recommendations both internally and externally when an opportunity to expand the business relationship with payer and PBM partners arise.    Who will love this job: - A detail-oriented professional who knows their clients’ business objectives, and keeps these in mind throughout the design and execution of projects  - A strong communicator who can determine what the client values and wants, and effectively communicate how our products can fulfill those specific needs - An achievement-oriented collaborator who is driven and will go the extra mile, involve the team throughout the project and reach out to others to ensure a successful project
Job ID
2021-1837
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
As a DevOps engineer at DrFirst, you get the challenging, yet rewarding task of taking our products and scaling them. We are a passionate, entrepreneurial, and curious team that is constantly experimenting and learning and will expect you to as well. In this role, you will be the in-house expert on building reliable and maintainable DevOps systems to scale. You will work closely with the product and analytics teams to define and implement the necessary infrastructure, services, and procedures to maintain an efficiently working set of reliable high availability systems.   Who Will Love This Job - A Learner who strives every day to be better than yesterday, and is on the continual hunt to innovate and master new technologies - A Driver who works with purpose and passion; someone who will elevate our development team through new perspectives, ideas, and solutions - A Builder who enjoys building teams, new processes, systems, and structures as well as optimizing existing ones
Job ID
2021-1826
Job Locations US | US
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
As a DevOps engineer at DrFirst, you get the challenging, yet rewarding task of taking our products and scaling them. We are a passionate, entrepreneurial, and curious team that is constantly experimenting and learning and will expect you to as well.    In this role, you will be the in-house expert on building reliable and maintainable DevOps systems to scale.  You will work closely with the product and analytics teams to define and implement the necessary infrastructure, services, and procedures to maintain an efficiently working set of reliable high availability systems.     Who will love this job   - A Learner who strives every day to be better than yesterday, and is on the continual hunt to innovate and master new technologies - A Driver who works with purpose and passion; someone who will elevate our development team through new perspectives, ideas, and solutions - A Builder who enjoys building teams, new processes, systems, and structures as well as optimizing existing ones
Job ID
2021-1851
Job Locations US
Posted Date 3 weeks ago(7/15/2021 6:32 PM)
The Senior Director Business Development is responsible to drive revenue and end-user growth for DrFirst by direct solution selling to EMS, Home Health, Behavioral Health, Ambulatory Surgery Centers, and acute care companies. You will build, nuture, and growth strategic partnerhships for our Backline messaging soluitons. You are the “tip of the spear” for delivering new contracts with high-value strategic customers that serve as the growth-engine for DrFirst products and services.  The solutions you sell are sophisticated, innovative and considered best-of-breed in the industry. You will be selling products/services that are integrated into the  vendor’s clinical systems and end-user workflows. They are focused on delivering unique insights, functionality, benefits and removing friction for prescribers and patients related to medication management.  To be successful, you will need to be effective consulting and selling to business, product, technical, operations and finance leaders. You will own specific quarterly/annual revenue and end-user growth goals and manage a segment of the market to drive results. Success is achieved through contracting high-value prospects for key products/services with terms and execution plans that accelerate time-to-market and user adoption. In this position you must collaborate effectively across company divisions in order to meet individual, team and corporate goals. This position reports to the Vice President of Growth, Backline. Who will love this job: ** this is an individual contributor role within B2B sales ** EMR/EHR, clinical workflow and/or messaging solutions experience is required** - A driver who works with purpose and passion; someone who will elevate our team through new perspectives, ideas, and solutions. - A healthcare sales veteran who understands challenges, trends and opportunities in the healthcare market and how EMR/EHR and HIT vendors serve ambulatory and acute care customers and other markets. - A proven consultative sales performer who can influence and deliver value to customer executives, sell additional product/service solutions and exceed growth-minded company revenue goals. - A B2B reseller channel expert who understands how to build mutually beneficial and lasting relationships with channel partners including collaborative strategies and execution plans for sales/marketing success of joint solutions. - An adaptable professional who is intellectually curious and willing to investigate, test, analyze and interpret market challenges and opportunities.  We’re an innovative company shaping healthcare in new and exciting ways. - A builder that enjoys developing new business opportunities, strategies and solutions with HIT vendors. - A trusted advisor and leader who sets a high personal bar for learning and growing in knowledge and skill to help customers and DrFirst improve and grow. - A collaborator who recognizes the value of working with key stakeholders across the organization developing the go-to market solution, messaging and business models that positions DrFirst competitively to accelerate winning market share and profitability. - A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals
Job ID
2021-1859
Job Locations US | US
Posted Date 2 months ago(6/16/2021 12:37 PM)
As a Senior Enterprise Sales Representative, you are responsible for demonstrating and selling our cutting edge, award winning, healthcare software solutions. You are a dynamic, self-motivated, creative thinker, with an appreciation of corporate vision and goals. We provide tools and resources so that you can focus on generating revenue, building strong relationships while enabling our sales organization to do multi-solution selling, launch and support new products, and help and engage our users. The Senior Enterprise Sales Representative is consistently targeting new business opportunities.   Who will love this job:   A Leader - You are a dynamic, self-motivated, creative thinker, with an appreciation of our corporate vision and goals. A Driver - You have a passion for success and are always trying to perfect your craft. You do not stop until you reach or exceed your goals. A Collaborator - You are willing and able to work effectively across teams in a matrix environment where you share your strengths and ideas with others.  A Hunter - We arm you with the tools, support and resources so that you can focus on successfully generating new revenue, building strong relationships and achieving goals. This is a senior sales and true “hunter” role for new business generation opportunity with big rewards and a highly competitive compensation package.  
Job ID
2021-1848
Job Locations US-MD-Rockville | US
Posted Date 4 months ago(4/9/2021 1:42 PM)
The Senior Financial Analyst/Manager will assist the Vice President of FP&A in partnering with the business to understand trends, separate relevant from non-relevant information and articulate the financial impact(s) to DrFirst.  If you are a proven self-starter with innovative ideas who can problem solve on the fly, enjoys analyzing and evaluating operational metrics, and thrives on working cross-functionally in a rapidly changing environment, then keep reading!  In this role, you will be responsible for robust modeling, analytics and techniques that will allow us to describe realities, build scenarios, and predict performance.  As a result, we will make better data-driven business and financial decisions.   You will be responsible for deliverables that properly address departmental finances.  You will be considered a financial/technology/healthcare professional that will help DrFirst better understand strategic investment for new platforms, new products, and operational support to the various business systems.  You will be aligned with operations and fully engaged in providing insight into costs and functional value.  The candidate will also work closely with the department teams to develop financial budgets, projections and forecasts based on commercial growth, historical data and market analysis.    Who will love this job? - A creative thinker who has a proven ability to solve problems and meet marketplace challenges using traditional and non-traditional methods - An effective influencer who relies on their good ideas and collaborative style to influence and direct internal and external teams to achieve desired outcomes - A self-starter who exhibits a can-do, team-oriented demeanor. Well organized and able to work effectively on multiple projects and project types, in a timely manner, with limited management oversight - A curious mind who strongly believes in continuous education and relentlessly pursues knowledge and excellence both in subjects of professional and personal interest
Job ID
2021-1818
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
The Sr. Product Manager, MedHx, will lead all aspects of product management for our Medication History solutions. This position will primarily be responsible for the product vision, roadmap, client success, and every component of the product management life cycle. In this role, you will workwith internal and external stakeholders on market analysis and penetration along with user adoption.   You will also be involved in all business aspects including strategic product planning, internal and external product expertise and evangelism, business analysis, cross-functional leadership, and collaboration across the organization related to DrFirst’s medication history solutions and their integrations into various EHRs. This also includes developing and refining go-to-market plans and business models to position MedHx competitively, to accelerate winning market share and profitability,  and help DrFirst achieve revenue goals.   Your responsibilities may also include market research, project management, sales support, and creating and maintaining relationships with prospects and clients.
Job ID
2021-1847
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
We are looking for a Senior QA Engineer to join the team who loves to test, is a firm believer in automation, and has a strong testing methodology for mobile and consumer facing applications. You will work as part of a small scrum building first of kind, ground breaking features and applications that have been changing the way doctors and clinicians worldwide interact with and care for their patients.   Who will love this job   - An Innovator: who thinks outside the box to introduce new methods, ideas and products - A Problem solver: passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder:  who enjoys recruiting and developing teams, attracting A-players from various disciplines - A Trusted advisor: with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills - A Driver:  who works with purpose and passion; someone who will elevate our engineering team through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal departments and teams, brings people together to deliver world class products that accelerate DrFirst’s market share and profitability
Job ID
2020-1786
Job Locations US
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
We are looking for a Senior Software Engineer to join the team who loves to code and build first of kind, ground breaking applications that have been changing the way doctors and clinicians worldwide interact with and care for their patients.   Who will love this job - An Innovator: who thinks outside the box to introduce new methods, ideas and products - A Problem solver: passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder:  who enjoys recruiting and developing teams, attracting A-players from various disciplines - A Trusted advisor: with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills - A Driver:  who works with purpose and passion; someone who will elevate our engineering team through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal departments and teams, brings people together to deliver world class products that accelerate DrFirst’s market share and profitability
Job ID
2020-1764
Job Locations US-MD-Rockville
Posted Date 4 weeks ago(7/9/2021 9:20 AM)
We are looking for a Senior Javascript Engineer to join the team who loves to code and build elegant and sophisticated UI’s for our ground breaking applications that have been changing the way doctors and clinicians worldwide interact with and care for their patients.   Who will love this job - An Innovator: who thinks outside the box to introduce new methods, ideas and products - A Problem solver: passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder:  who enjoys recruiting and developing teams, attracting A-players from various disciplines - A Trusted advisor: with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills - A Driver:  who works with purpose and passion; someone who will elevate our engineering team through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal departments and teams, brings people together to deliver world class products that accelerate DrFirst’s market share and profitability
Job ID
2020-1715
Job Locations US-MD-Rockville | US
Posted Date 4 weeks ago(7/6/2021 3:30 PM)
Sales Operations is a significant part of our sales organization responsible for ensuring we are progressing towards our corporate vision and goals as planned. In this role, you will be responsible for ensuring that the day-to-day sales activities are tracked in our systems. You will get to work closely with the executives in the creation and execution of business development plans and help them make informed decisions based on historical data, present-day results, and future forecasts. You will also work with sales representatives, account management, and our leadership team to analyze reports, identify variance to plan with a goal of improving the quality and integrity of the data.   Who will love this job? - A creative problem solver who strives to understand the impact of meaningful data and reporting on our business operations and how to use the data available to provide transparency while increasing the accuracy of information - A self-starter who thrives in an informal, innovative environment and can work on multiple projects and project types with limited oversight - A researcher who enjoys extracting insights from data and creating actionable results
Job ID
2021-1856
Job Locations US
Posted Date 2 weeks ago(7/18/2021 5:37 PM)
The Strategic Account Director (SAD) is responsible for managing and driving the value and usage of DrFirst products with our Epic, Allscripts, and Cerner accounts. In this role, you will also be accountable for the growth and upselling of these accounts. You will re-engage with low satisfaction accounts. The SAD will be an advocate for their customers and be able to prioritize their needs based on urgency of issues and their annual spend and/or strategic value to DrFirst.   Who will love this job: - Creative Thinker who is familiar with the latest healthcare trends and has a proven ability to leverage them to solve problems - Self-Starter who is well organized and able to work effectively with limited oversight - Confident Sales Professional who follows challenger sales methodology to help resolve customer's pain points - A Driver who has a passion for success and is always trying to perfect the craft. You do not stop until you reach or exceed your goals - A Collaborator who is willing and able to work effectively across teams in a matrix environment to achieve desired outcomes
Job ID
2021-1838
Job Locations US | US-MD-Rockville
Posted Date 2 weeks ago(7/23/2021 9:08 AM)
The strategic project coordinator (SPC) supports the Sr. Vice President, Care Collaboration to maintain focus on achieving business results that align with DrFirst’s strategic mission and objectives. The SPC will assist in the execution of the SVP’s full range of responsibilities including operational, strategic, and administrative.  In this role, you will be responsible for oversight of assigned projects, which may include coordinating key stakeholders, developing strategies and plans, and ensuring projects are managed to high-quality completion on time. You may be asked to manage various administrative tasks such as creating and maintaining project and goal achievement schedules, responsibility lists for those who are involved in the project and providing regular summaries and updates to the SVP.  The SPC must stay informed of current events and trends in our market to maximize the contributions and impact that he/she can make. Who will love this job: - A Creative Problem-Solver– who has a proven ability to solve challenges using both traditional and non-traditional methods - An Analytical Thinker– who views business problems at a high level and critically evaluates them to develop the best possible solutions - A Data-Driven Decision-Maker– who uses data analyses to identify actionable opportunities and effectively communicates results to influence internal and external stakeholders to achieve desired outcomes - A Self-Starter– who exhibits a can-do, team-oriented demeanor. Well organized and able to work effectively on multiple projects and project types, promptly, with limited management oversight. - A Curious Mind – who strongly believes in continuous education and relentlessly pursues knowledge and excellence both in subjects of professional and personal interest
Job ID
2021-1867
Job Locations US | US
Posted Date 4 months ago(4/7/2021 12:51 PM)
Summer programs at DrFirst provide an opportunity to spend a summer working at DrFirst side-by-side with our staff to create innovative technology that makes an impact on the healthcare market. Internships cover a minimum of eight weeks, with students generally arriving at the DrFirst in late May or early June. Students will complete designated projects while also supporting the teams they are part of, gaining educational experience in their fields of study while also contributing to DrFirst initiatives. Students will also have the opportunity to participate in several enrichment activities, including lectures and career advisement, career/professional development workshops, and intern team-building events. DrFirst is looking for a summer intern to join the Clinical Product Solutions team. The team currently has several projects underway. Each of these projects requires an extensive clinical literature analysis to ensure we are introducing our projects with the most up-to-date statistics. Benefits to the intern include: how to craft a case study; how to craft a peer-reviewed clinical study; gaining deep knowledge of the electronic prescribing industry, clinical outcomes research, medication adherence, and value-based care.
Job ID
2021-1811
Job Locations US-AZ-Mesa | US-MD-Germantown
Posted Date 4 weeks ago(7/7/2021 8:55 AM)
The DrFirst Technical Support team is growing in Mesa, AZ and Germantown, MD!  We’re looking for committed support representatives to provide an exceptional customer experience to our growing customer base who help hospitals, physicians, pharmacies, and care providers save patients’ lives. This is an exciting opportunity for recent graduates or individuals who would like to begin a career in healthcare technology. Remote Work We’re looking for applicants are within a reasonable commuting distance to our Mesa or Germantown office locations. Currently this position is full time work from home during the COVID-19 pandemic and will require high speed internet and a secure location as you will be discussing Personal Health Information (PHI) and cannot be in a public space. We will provide you with the computer, technology and equipment needed to successfully perform your job. We’re continually monitoring the pandemic and will provide future communication on returning to the office when it’s safe. Nights and weekend work will continue to be remote.   Who will love this job? - A self-starter who thrives in a collaborative, fast-paced environment - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment
Job ID
2020-1765
Job Locations US
Posted Date 2 months ago(6/16/2021 9:58 AM)
In this position, you will play a critical role in partnering with C-level executives to scale our account management organization to increase penetration across enterprise customers. With your hands-on experience and deep knowledge, you will manage complex projects to improve overall efficiency and effectiveness of our account management organization.  You will also help deliver measurable results to build an industry-leading customer success team in a matrixed organization. This is a multidimensional role that emphasizes problem-solving skills, balancing day to day tasks with long-term improvement, effective collaboration with people across company functions, key external stakeholders, and establishing credibility with customers. As a general management role within the growing team, the day-to-day responsibilities will be subject to growth and change as the company’s needs evolve. If you are someone who feels comfortable shifting between strategy and execution while handling a high volume of projects, can partner with executive leadership to drive transformations quickly and effectively, has a strong bias for action and can collaborate across internal and external stakeholders, we want to speak with you!   Who will love this job? You are an experienced customer success leader with proven results who embraces technology, is a continual student of high-performance operations, is highly collaborative, executes on the strategy, and works cross-functionally to achieve objectives and key results.  - A communicator who can determine needs and wants of the customer and effectively communicate how our products can fulfill those specific needs - An adaptable problem solver who is persistent in the face of adversity and willing to try alternative methods to solve problems; someone who is flexible in their dealings and innovative when thinking of new solutions and processes - A conscientious challenger who has a strong sense of duty and responsibility, using his/her knowledge to focus on the client as a challenger salesperson; someone who will responsibly work with clients to identify areas of growth for mutual benefits - A persuasive consultant who can determine what the client values and wants and effectively communicate how our products can fulfill those specific needs - A builder who recognizes the importance of creating a high-functioning team, upholding a high standard of quality, and developing processes that allow us to scale to match the company's growth  - A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals - A collaborator who recognizes the value of working with key stakeholders across the organization developing the go-to-market messaging that positions DrFirst competitively to accelerate winning market share and profitability - A learner who continually explores the application of technology to operational processes to create customer-centric, highly scalable, efficient approaches to customer experience and product success. 
Job ID
2021-1824