Job Listings

The Content Writerworks with colleagues across the organization to produce web-based instructional content for our customers to consume online. They are also responsible forresearching customer usability experiences and assessing the usability of our support website.   Content that will be created consistsof writing help center articles that answerquestions fromcustomers about how to use DrFirst’s software and product lines in physician practices, hospitals, and in other healthcare settings. The Content Writer is also responsible for working closely with the Productand Marketing teams during theproduct release processto drive product utilization and continue adoption of the various applications implemented.  When not writing or producing content, the Content Writerwill also be responsible forreviewing analytics for our support center and uses data to influence the content needed for an improved customer experience. They will alsomonitor feedback from internal groups about theeffectiveness of the content and may conduct regular audits as necessary.    Remote Work  Currently this position is full-time and allows candidates to work remotely. Please note that all candidates must confirm they have high-speed internet and a secure location.   This is a salaried position.    Who will love this job?  - A collaborator who possesses the confidence and ability to engage with multiple entities both internally and externally.  - A trusted advisor and leader who will always represent DrFirst with integrity and professionalism.  - A driver who demonstrates commitment to taking care of the customer and team, while exceeding expectations. 

We are looking for a Corporate Controller with demonstrated past success to work with DrFirst leadership, as well as other parties including lenders and financial investors.  In this role you will manage and share financial information, which assists management, board members, financial investors, lenders and other authorized parties to fulfill their responsibilities regarding the Company's operations and future.  You will manage the Company’s Accounting department and accounting functions, ensuring that proper controls are designed, implemented in place, and function properly. You will be an integral part of the management team and will assist in properly allocating the workload and ensuring it is completed in a timely and accurate manner. This position addresses tight deadlines and all accounting activities including regular monthly, quarterly and annual financial reporting; oversight of all activities that allow for a timely year end audit by the independent auditor; proper reporting to all required government agencies, lenders and investors; and preparation and support for special projects.      Who will love this job? - A trusted advisor and leader who is an expert on current accounting standards and will set a high bar with internal and external business partners. - A collaborator who works in partnership with key stakeholders across the organization and leads efforts to develop best practices for the department in accordance with industry standards. - A builder who recognizes the importance of creating a high-functioning team, upholding a high standard of quality, and developing processes that allow us to scale to match the company's growth.

The Manager, FP&A will collaborate with the Vice President, FP&A in partnering with the business to understand trends, separate relevant from non-relevant information and articulate the financial impact(s) to DrFirst.  If you are a proven self-starter with innovative ideas who can problem solve on the fly, enjoys analyzing and evaluating operational metrics, and thrives on working cross-functionally in a rapidly changing environment, then keep reading!    In this role, you will be responsible for robust modeling, analytics and techniques that will allow us to describe realities, build scenarios, and predict performance.  As a result, we will make better data-driven business and financial decisions.   You will be responsible for deliverables that properly address departmental finances.  You will be considered a financial/technology/healthcare professional that will help DrFirst better understand strategic investment for new platforms, new products, and operational support to the various business systems.    You will be aligned with operations and fully engaged in providing insight into costs and functional value.  The candidate will also work closely with the department teams to develop financial budgets, projections and forecasts based on commercial growth, historical data, and market analysis.    Who will love this job? - A Creative thinker who has a proven ability to solve problems and meet marketplace challenges using traditional and non-traditional methods - An Effective influencer who relies on their good ideas and collaborative style to influence and direct internal and external teams to achieve desired outcomes - A Self-starter who exhibits a can-do, team-oriented demeanor. Well organized and able to work effectively on multiple projects and project types, in a timely manner, with limited management oversight - A Curious mind who strongly believes in continuous education and relentlessly pursues knowledge and excellence both in subjects of professional and personal interest

The Organizational Development Specialist works to identify opportunities to increase the organization’s effectiveness; then designs, develops, and implements effective employee development initiatives to produce a more efficient and effective workplace. This position operates as the internal project manager for all organizational development initiatives and will serve as the advisor to the Sr. Director of Talent Management on all matters related to organizational development strategy, career pathway development, management skills training, succession planning initiatives, leadership development, and other assigned areas. The ability to manage multiple projects and support the organizational development initiatives in the company will directly contribute to the overall success of the company.

The Sales Executive will effectively promote participation in the DrFirst solutions, specifically focused on SmartSuite. You will coordinate between all internal and external stakeholders, to effectively win and close new revenue-generating business for the company's SmartSuite solution. This position plays a key role in ensuring contracts are secured, managed, and executed according to agreements. The incumbent develops and implements sales strategies which ensure customer satisfaction during the implementation and retention phase by providing guidance and a consultative approach to problem solving.   Who you are - Pharmacy industry veteran with an extensive rolodex of established pharmacy industry relationships and expertise of the pharmacy chain space - A focused and driven individual who works with purpose and passion - A sales driver with a vision for closing large sales - You have a passion for success and are always trying to perfect your craft. You do not stop until you reach or exceed your goals - A process-driven individual with strong attention to detail and willing to build and maintain a sales funnel of all prospects and products using NetSuite - A builder that enjoys developing new business opportunities, strategies,  and solutions with HIT vendors - An Individual with a passion for urgency, pursuing internal and external stakeholders with creative solution designs which may include the sale of products, barter, or payment for participation - Hard working individuals that want to have fun, and maintain a proactive/positive attitude - A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals

As a DevOps engineer at DrFirst, you get the challenging, yet rewarding task of taking our products and scaling them. We are a passionate, entrepreneurial, and curious team that is constantly experimenting and learning and will expect you to as well.   In this role, you will be the in-house expert on building reliable and maintainable DevOps systems to scale. You will work closely with the product and analytics teams to define and implement the necessary infrastructure, services, and procedures to maintain an efficiently working set of reliable high availability systems.   Who Will Love This Job - A Learner who strives every day to be better than yesterday, and is on the continual hunt to innovate and master new technologies - A Driver who works with purpose and passion; someone who will elevate our development team through new perspectives, ideas, and solutions - A Builder who enjoys building teams, new processes, systems, and structures as well as optimizing existing ones

- A driver who works with purpose and passion; someone who will elevate our team through new perspectives, ideas, and solutions - A healthcare sales veteran who understands challenges, trends, and opportunities in the healthcare market and how EHR and clinical HIT vendors serve this market - A B2B reseller channel expert who understands how to build mutually beneficial and lasting relationships with channel partners including collaborative strategies and execution plans for sales/marketing success of joint solutions - An adaptable professional who is intellectually curious and willing to investigate, test, analyze and interpret market challenges and opportunities - A builder that enjoys developing new business opportunities, strategies, and solutions with HIT vendors - A trusted advisorand leader who sets a high personal bar for learning and growing in knowledge and skill to help customers and direct reports improve and grow - A collaborator who recognizes the value of working with key stakeholders across the organization developing the go-to market solution, messaging and business models that positions DrFirst competitively to accelerate winning market share and profitability

The Senior Security Engineer will be responsible for supporting DrFirst’s corporate (serving internal users) and production network (supporting customers).  This role places heavy emphasis on thought leadership and execution of security principles to continually ensure DrFirst networks, and the products we license to customers reflect best practices in the prevention of security vulnerabilities and incidents.   Who will love this job: - An Innovator: who thinks outside the box to introduce new methods, ideas, and products - A Problem solver: who is passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder: who enjoys coaching developers, product owners and other security team members in understanding security principles; attracting and retaining A-players - A Trusted advisor: someone with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve DrFirst security program - A Driver: who works with purpose and passion; someone who will elevate our technical teams through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal teams together to deliver best in class products contributing to DrFirst’s market share and profitability targets.  

We are looking for a Senior Software Engineer to join the team and build first of kind, ground breaking applications that have been changing the way doctors and clinicians worldwide interact with and care for their patients. We are looking for someone highly self-motivated, with strong analytical and troubleshooting skills, that approaches projects with a proactive, problem-solving attitude. The Senior Software Engineer must also bring a test-driven mindset in which unit and integration testing are priorities rather than afterthoughts.   Who will love this job - An Innovator: who thinks outside the box to introduce new methods, ideas and products - A Problem solver: passionate about using technology to solve complicated problems, and harnessing the power of data to adopt new tactics to enhance efficiency and scalability - A Team builder:  who enjoys recruiting and developing teams, attracting A-players from various disciplines - A Trusted advisor: with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills - A Driver:  who works with purpose and passion; someone who will elevate our engineering team through new perspectives, ideas, and solutions - A Collaborator: who can navigate internal departments and teams, brings people together to deliver world class products that accelerate DrFirst’s market share and profitability

The Sr. IT Auditor will work with various stakeholders and external auditors to manage the plan and execution of security, and compliance audits of various internal DrFirst technical departments and processes.  You will support internal and external auditing teams on a variety of internal audits, including operational and technical design reviews, as well as HITRUST, and SOC 1 and 2. You will follow standard auditing procedure and ensure practices align with risk management best practices for an industry leading Health IT company.     Who will love this job?:  - An analytical thinker with strong problem-solving skills that pays attention to the details, employing logic and data to reach recommendations and decisions.   - A self-starter who exhibits a can-do, team-oriented demeanor. Well organized and able to work effectively on multiple projects and project types, in a timely manner, with limited management oversight  - A Trusted advisor with strong leadership acumen who always strives to do better tomorrow than today, and continuously improve his/her team’s knowledge and skills  - A Team player who exhibits a can-do mentality and is always willing to help her/his teammates and collaborate with leaders, supervisors, and managers to achieve the company’s goals  - A Team builderwho enjoys recruiting and developing teams, attracting A-players from various disciplines 

We are looking for an Intern to work across our Legal team and tackle specific project needs relating to Contract Management, Data Rights and Privacy and Security, as well as other technology issues such as AI and Data Blocking.    Who will love this job  - An analytical thinker with strong problem-solving skills that pays attention to the details, employing logic and data to reach recommendations and decisions.   - A self-starter who exhibits a can-do, team-oriented demeanour. Well organized and able to work effectively on multiple projects and project types, in a timely manner, with limited management oversight 

The DrFirst Technical Support team is growing!  We’re looking for committed support representatives to provide an exceptional customer experience to our growing customer base who help hospitals, physicians, pharmacies, and care providers save patients’ lives. This is an exciting opportunity for individuals who would like to begin or grow their career in customer support in healthcare technology.    Currently this position is full-time and allows candidates to work remotely. Please note that all candidates must confirm they have high-speed internet and a secure location, as you will be discussing Personal Health Information (PHI) and cannot be in a public space. We will provide you with the equipment needed to successfully perform your job, including a laptop, monitor and docking station.     Our support team operates 100% within the continental United States and provides support 24 hours a day, 7 days a week, 365 days a year, including holidays. We are looking for someone who is available in the Central or Pacific time zone to cover later hours and overnight scheduled shifts.The schedule does rotate, and we do offer 4x10 shifts and Overtime if requested. This position requires talking on the phone, providing written live chatresponses with customers and written tickets via a web platform.     Who will love this job   - A self-starter who thrives in a collaborative, fast-paced environment  - A creative problem solver who gets excited about leveraging a variety of resources to create solutions to technical issues  - A team player who is always willing to help the group and enjoys working through challenges with colleagues from other teams within DrFirst  - An enthusiastic learner who embraces the opportunity to learn about new products, technologies, and tools in a continuously evolving environment 

The Vice President, Business Development and Client Strategy will be accountable and responsible for developing and building new activity around a new patient engagement offering that leverages DrFirst’s unique market position to result in better outcomes by engaging patients in real-time with reliable, relevant, personalized, and actionable tools that educate, reduce cost and facilitate participation.  The Vice President will be a part of the core team of this emerging business unit and will be integral to mold and sell digital media programs to pharmaceutical manufacturers and third-party media agencies.  This individual will collaborate with the current team on strategy and product roadmap, as well as engage with existing customers to extend and grow relationships.  This person will be responsible for identifying key decision makers at each organization and facilitating strong relationships across multiple levels in order to drive revenue for the company. Who will love this job - A driver who works with purpose and passion; someone who will elevate our executive team through new perspectives, ideas, and solutions. - A builder who enjoys building and growing relationships, recruiting and developing teams, new processes, systems, and structures as well as optimizing existing ones. - A trusted advisor and leader who sets a high-bar, develop and grow his/her team to perform today and tomorrow, and liaises effectively with internal and external business partners and customers. - A collaborator who recognizes the value of working with key stakeholders across the organization developing the go-to market messaging that positions DrFirst competitively to accelerate winning market share and profitability. - A strategic operationalist who utilizes a data-driven approach to make decisions and set a clear strategy and operating plan for our sales team to hit ambitious revenue goals