We are looking for a detail-oriented Product Analyst to support our ePrescribing team. This is a hands-on execution role that will handle the day-to-day operational aspects of product development. The ideal candidate thrives in a fast-paced environment, excels at process management, and has a passion for healthcare technology. This role is critical to ensuring smooth product delivery and maintaining high-quality standards throughout the development lifecycle.
At DrFirst, we play in the major leagues. Our 5-person security team covers what most organizations staff with ten or more — not by working longer, but by working smarter. We are adding a Cybersecurity Engineer to grow that team, and we are looking for someone who earns their place as an engineer — not an analyst.
The difference matters. Analysts follow playbooks. Engineers understand the systems well enough to know when something is wrong — and to build the automation that catches it faster next time. You...
RxInform is DrFirst’s medication adherence platform, reaching hundreds of thousands of patients daily through SMS engagement and experiment-driven workflows. The stack pairs an Angular admin console and patient-facing client with Java services on AWS.
Roughly 70% of the week is hands-on engineering across Angular and Java. The remaining 30% covers leading a small UI team, QA partnership, and release ownership. The Director title reflects scope of ownership, not calendar density. If your last commit was 18 months ago, this role is not the right...
The Director, Support Delivery is a senior leadership role accountable for agent performance, quality outcomes, and escalation excellence across the DrFirst customer support organization. This role owns what happens inside every customer interaction: the quality of the response, the rigor of the escalation, and the development of the agent delivering it.
This is a people first leadership role with direct accountability for performance outcomes across Tier 1, Tier 2, Tier 2 Engine, and...
We are seeking a talented mid-level PostgreSQL Database Administrator to join our System Operations team. This role will be crucial in managing our PostgreSQL infrastructure, primarily running on AWS Aurora, supporting mission-critical healthcare applications. You'll work in a collaborative environment focused on automation, performance optimization, and operational excellence.
Who will love this job
- A problem-solver who enjoys diagnosing complex database performance issues and implementing elegant...
We are looking for a detail-oriented Product Analyst to support our ePrescribing team. This is a hands-on execution role that will handle the day-to-day operational aspects of product development. The ideal candidate thrives in a fast-paced environment, excels at process management, and has a passion for healthcare technology. This role is critical to ensuring smooth product delivery and maintaining high-quality standards throughout the development lifecycle.
We are seeking a technically proficient Senior Accountant to join our finance team. This role will manage revenue recognition processes, revenue share operations, and drive process improvements across our finance function. The ideal candidate combines strong revenue accounting fundamentals with advanced technical skills and the ability to independently identify operational challenges and build scalable solutions. This position reports to the Senior Accounting Manager.
Who Will Love This Job
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The Senior Integration Engineer will own the technical and business relationship with national and regional payer and EHR partners, building event-driven integrations that move medication data, formulary updates, and prior authorization signals in near real time across the DrFirst platform.
This is a hands-on senior individual contributor role for an engineer who treats integration as a product, not a project queue. You will design Kafka-backed and FHIR subscription-based data flows, embed AI and machine learning into how we triage payer...
Join the Gadget team and help build the next generation of e prescribing. This platform connects providers, patients, payers, pharmacies, and pharmaceutical companies in real time. It runs cloud native on AWS, processes millions of clinical transactions, and supports the medication journey for 100 million patients each year.
You will design Java microservices, build event driven workflows on Kafka, and ship integrations to a huge variety of health IT systems. You will work alongside other engineers, product managers, and clinical informaticists who care about quality, observability, and...
At DrFirst, we play in the major leagues. Our 5-person security team covers what most organizations staff with ten or more — not by working longer, but by working smarter. We are looking for engineers committed to advancing our security program for the benefit of our team, our customers, and the patients we serve.
We are looking for a different kind of security engineer — a true engineer, not an analyst. You learn continuously and deploy often. You implement as fast as you learn,...
The Workforce Management Specialist owns capacity planning, scheduling, and real time staffing operations across the Customer Support organization at DrFirst. This individual contributor role provides the operational backbone enabling our support teams to consistently meet service level commitments as the organization grows and evolves.
This role partners closely with Zendesk Administration on routing and queue alignment, but the core focus is workforce management: forecasting demand,...